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FAQS

What are the shipping rates? TOP

Free Standard Shipping within the US. We do not ship to post office boxes.

Expedited delivery via Fed Ex is available for an additional charge:
$18

**For Pick up or Delivery, email the Spoiled Rotten Girls to make arrangements.  Additional fees will apply on deliveries.

Do you offer Gift Wrapping Services? TOP
YES!  For just $8 we will gift wrap your entire order!  Just visit our gift wrap page and click order: Add Gift Wrap

Can I place an order for a specific letter /color not shown in stock? TOP

Yes, please email us your specific request and we will provide you additional information.

What is the expected production time frame for personalization? TOP

If the item is in stock, expected production time is 24-72 hours for monogramming (totes, baby items, bags, etc). 

For customized products (Cutting Boards, Cups, etc), please allow to 2-3 weeks for delivery.  

Do you offer any type of custom gift baskets? TOP

Yes, we would be happy to put a custom gift basket together for you. Let us know the occassion and we will do the rest. Email us with your specific request.

What is our return policy? TOP

All personalization orders are final unless we make the error.

Should you receive an item that is damaged, we would be happy to ship you another item.

All sales are final. If you are not fully satisfied with your order, we would be happy to give you store credit.

We want all our customers to be satisfied with their order. If you are not satisfied, please email us.

Do you have other products that are not shown on the website? TOP
Yes, we do have other items in stock that are not currently shown on the website. If you have a particular request or need, please email us. Please check back daily as we will be adding new products.


Need your order Gift Wrapped? We will Zebra Gift Wrap your entire order for $8!


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